To set up a mail box on Mac Mail on OS X 10.7
1. Open Mail and select Mail > Preferences
2. A new window will open on the General Tab – select the Accounts tab
3. Click the ‘+’ button on the bottom left of the window. This will load the ‘Add Account’ Screen.
4. On the window that appears, enter the following details:
- Full Name: Your name exactly as you want it to appear to recipients when they receive email from you
- Email Address: Your full email address
- Password: Your mail box password
5. click ‘Continue’
6. You will then be on the ‘Incoming Mail Server’ screen, fill the details out as following:
- Account Type: POP3 if you’re only using one device. IMAP if you are using multiple devices.
- Description: your full email address – eg jsmith@my-domain.com
- Incoming Mail Server: mail. – replace with your domain name, so for example mail.my-domain.com
- User Name: your full email address – eg jsmith@my-domain.com
- Password: your mail box password
7. Then click ‘Continue’
8. Next you’ll be on the ‘Outgoing Mail Server’ screen, fill those options out as following:
- Description: mail.mydomain.co.uk (replacing mydomain.co.uk with your actual domain)
- Outgoing Mail Server: mail.mydomain.co.uk (replacing mydomain.co.uk with your actual domain)
- Use only this server (Tick This Option)
- Use Authentication (Tick This Option)
- User Name: Your full email address
- Password: Your mail box password
9. Finally click ‘Continue’
10. Once the account has been created we still need to tweak some settings. Back on the Accounts window ensure your mail box is selected on the left hand side. You should see three options ‘Account Information’, ‘Mailbox Behaviours’ and ‘Advanced’. Ensure you’re on ‘Account Information’.
11. Look for the ‘Outgoing Mail Server (SMTP)’ option and from the drop down menu select ‘Edit SMTP Server List..’
12. On this page select the ‘Advanced’ button in the middle of the page and ensure that they are set as following:
- Use default ports (25, 465, 587) (is selected)
- Use Secure Sockets Layer (SSL) (is unchecked)
- Authentication (is set to Password)
13. Click OK.
14. Back on the Accounts window ensure your mail box is still selected on the left hand side. On the three options near the top of the window select ‘Advanced’ this time. Ensure these settings are as follows:
- Use SSL (is unchecked)
- Authentication (is set to Password)
15. That will be everything – just close the Accounts window and you should now be able to send and receive email. If your email is still not functioning correctly, please email support@redboxweb.co.uk and we’ll be happy to help.